Connecting Parent Requests, School Approvals, Authorised Collectors, and Gate Pickups in One Record

Every Child Leaves With the Right Person

SCL Dismissals covers the two moments a school most often loses track of a student: the request to leave early, and the handover at the gate. Parents file an Early Leave Request from the web or the SCL mobile app, staff approve or reject it, and every collection is logged as it happens. A parent picks the child, chooses a reason from a list the school controls, and sets a leaving time. Staff review the request against the student's early leave history and decide, and the teachers whose lessons the student will miss are told before those lessons begin. Families can also nominate a grandparent, relative or driver as an authorised pickup person, which the school approves before it counts for anything. At the gate, staff open the child's record, see everyone cleared to collect them, and name the person actually taking them before confirming. The office finishes the afternoon with one list of who left, when, why, and with whom.

Early Leave Requests

Requests From the App

Parents file an Early Leave Request from the SCL mobile app or the web, naming the child, the reason and the leaving time. An optional return time, note and supporting document travel with it, so staff decide on the full picture.

The Rules the School Sets

Admins manage the Early Leave Reasons list and can require a supporting document for any of them, so a medical leave arrives with its note attached. Schools also set the hours in which parents may file, so requests do not land as the gate opens.

Approval Insights

Staff approve or reject straight from the request list, adding a note and, where needed, a different leaving time. The panel opens on the student's early leave history: this year, the last 30 days, approvals that ended uncollected, and siblings leaving the same day.

Alerts and Excused Lessons

Approving a request notifies the teachers whose lessons the student will miss, read from the school Timetable, and marks those lessons excused in Attendance. Once your timetable is in place, no teacher marks a student absent for an approved leave.

Authorised Pickup

Authorise Someone to Collect

Parents nominate a grandparent, relative or driver from the Authorised Pickup page, giving their relationship, phone, ID number and photo, and choosing which of their children that person may collect. Nothing counts until school staff approve it.

What the School Asks For

Each detail on that form is marked required or optional in the Dismissals settings, so a school that checks documents at the gate can insist on a photo and an ID number. Parents see the policy before they start, not after a rejected save.

Whose Pass It Is

Once a person is approved, the parent switches the child's Pickup Pass to them from the pass itself, and the code changes the moment one is picked. The pass names who it belongs to, so the wrong code is never handed to the wrong person.

The Staff Review Queue

Staff work nominations from a queue that opens on four figures: awaiting review, approved, rejected, and authorisations expiring soon. The first three double as filters, and either the school or the parent can withdraw an authorisation at any time.

At the Gate

The QR Pickup Pass

Parents and students open a Pickup Pass from the SCL app or the web, showing today's early leave status and a code that fills the screen for scanning. Staff scan it and the pickup screen opens with the right student already selected.

Codes That Expire

Each code is signed, tied to the student it was issued for, and stops working after the number of hours the school sets. The pass counts down live and offers a refresh, so a code never quietly lapses on the way to school.

Who May Take This Child

The gate screen lists everyone the school recognises as able to collect that student: the guardians the family declared, then every approved authorised person, each with their relationship, phone and photo. Staff must choose who is actually taking the child before Confirm will go through.

Cleared to Leave

The screen states plainly whether the child may leave and at what time, quoting the school's reason where a request was refused. Where a check does not pass, Confirm stays locked until a member of staff acknowledges the release.

A Family Leaves Together

Once staff choose who is collecting, the screen offers that person's other children so a family can be released on one visit. The list is worked out for the collector, so a driver cleared for the eldest is never offered the youngest.

Scanned or Entered by Hand

Staff can register a pickup by searching for the student instead, for the family that arrives without a phone. Every record stores whether the identity was proved by a scanned pass or entered by hand, so the two never read alike.

Records and Notifications

Notifications on Every Channel

A decision reaches the parent in the app and by push notification, and schools can add a private message, an email or an SMS on top. Each channel is switched on or off from the Dismissals settings.

Told When a Child Is Collected

A notification goes out the moment a child is registered at the gate, naming the person who collected them. Repeated scans within ten minutes count as one collection, so a busy gate never sends a second alert.

The Pickup Log

Every collection the school has made sits in one filterable list that leads with its figures: children collected, scanned codes, manual entries, and approved early leaves still awaiting collection. The figures always describe the rows underneath them.

Every Collection in Full

Opening any row shows which pass the gate honoured, who actually took the child, and which member of staff released them. Anything worth a second look is called out at the top, from no pass scanned to the same child collected twice that day.

See It Live

See How SCL Handles Your Dismissal Routine

Walk through the Early Leave Request list, the Authorised Pickup review queue, and the gate's Register Pickup screen with someone who can answer questions about your school's dismissal routine.

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